Many people now rely on online taxi services for their mobility. Services now offer online taxi services together with other innovations. Compared to past taxi services, observers point out three innovations. First, the app makes ordering services easier. Through smartphones, people order and track taxi services. Second is the option for the customer to choose who their driver will be. This applies differently in several services, but as a starter, this can be seen in discounted taxi shares. Instead of the taxi going to the customer’s location, drivers come to predefined meeting points like bus stops. The taxi has transparent plastic dividers separating the driver and passengers with a collapsible trolley to put the dividers when there’s no passenger. After a certain number of passengers share the taxi, it goes to the first passenger’s destination Originally, hybrid cars are allotted to all taxis starting from October 2nd.The benefits and negative impacts of online taxi services are experienced differently by three user groups. The global elites and the upwardly mobiles feel that online taxi services save them time and provide comfortable options in their commuting. The middle class welcomes the availability of option to avoid the uncertainty in safety, unlike conventional taxi services.
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